Privacy Policy

Last updated: September 1, 2025

This Privacy Policy explains how Fair Deals ("we", "our", or "us") collects, uses, and protects your information when you use our app to deposit from M‑Pesa to Deriv or withdraw from Deriv to M‑Pesa.

1. Information We Collect

We may collect the following information to provide our services:

• Your name, phone number, and email address
• Deriv account ID and M‑Pesa number
• Transaction details such as amount, date, and status

2. How We Use Information

We use your information to:

• Process deposits and withdrawals
• Provide customer support
• Ensure security and prevent fraud
• Comply with legal requirements

3. Sharing of Information

We only share information with:

• M‑Pesa (Safaricom) to complete transactions
• Deriv to verify and process account transfers
• Authorities if required by law

We do not sell your personal information.

4. Data Retention

We keep transaction records as long as required by law, then securely delete them.

5. Security

We use encryption and secure systems to protect your data, but no system is 100% secure.